I have attended two funerals at which poems were read out about the deceased that were written by Julie.  On both occasions she absolutely got, and brilliantly conveyed, the essence of the subject of each of the poems which were written with great insight, compassion and sensitivity.  In both cases the congregations sat with their heads nodding as they listened to the words, sometimes with beaming smiles on their faces as they recognised the friend or relative that they knew so well, at other times wiping away a stray tear moved by the sentiments expressed, and occasionally letting out a little laugh as they remembered an amusing anecdote that was being shared. 

How Julie manages to capture the person being remembered as well as she does, from possibly only a relatively short meeting with their family, is simply beyond me. I will certainly want to use her in the future should I, sadly, be in the position of having to arrange a funeral service for a family member.